Privacy Policy

Last Updated: September 2026

First Class Mechanical respects your privacy and is committed to protecting the personal information you provide when visiting our website, requesting service, communicating with our team, or using our services.

This Privacy Policy explains how First Class Mechanical may collect, use, and protect your information.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Name
  • Address
  • Email address
  • Telephone or mobile phone number
  • Service location
  • Information submitted through website forms
  • Appointment and scheduling information
  • Information related to requested or completed services
  • Communications you have with our company

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, referring website, pages visited, and general website usage information.

How We Use Your Information

First Class Mechanical may use information collected to:

  • Respond to questions and service requests
  • Schedule, confirm, and manage appointments
  • Provide requested services
  • Prepare estimates and communicate about projects
  • Send appointment reminders and service updates
  • Provide customer support
  • Process payments and maintain business records
  • Improve our website, services, and customer experience
  • Send marketing communications when appropriate consent has been provided
  • Comply with applicable legal and regulatory requirements

SMS Text Messaging Privacy

If you provide your mobile phone number and opt in to receive text messages from First Class Mechanical, your number may be used to send communications related to your interaction with our company.

These communications may include appointment confirmations, appointment reminders, scheduling updates, technician arrival notifications, service updates, estimates, customer service messages, and other communications related to our services.

Promotional or marketing text messages will only be sent when appropriate consent has been provided.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt in data and consent information will not be sold, rented, shared, or transferred to third parties for their own marketing or promotional purposes.

We may share information with service providers that assist us in delivering text messages and related communications when necessary to provide those services on our behalf. These providers are permitted to use the information only as necessary to perform services for First Class Mechanical.

Message frequency may vary. Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP or contact First Class Mechanical directly.

For additional SMS terms, please review our Terms of Service.

How We Share Information

First Class Mechanical does not sell or rent your personal information.

We may share information with trusted service providers when reasonably necessary to operate our business and provide services. These may include website hosting providers, scheduling systems, payment processors, communications providers, software providers, and other companies that perform services on our behalf.

These service providers are provided only the information reasonably necessary to perform their services.

We may also disclose information when required by law, regulation, legal process, court order, or when reasonably necessary to protect the rights, property, or safety of First Class Mechanical, our customers, or others.

Cookies and Website Analytics

Our website may use cookies and similar technologies to improve website functionality, understand how visitors use the website, measure website traffic, and improve our marketing efforts.

Cookies are small data files stored on your device. You may be able to disable or limit cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of the website.

We may also use third party analytics and advertising services to help understand website usage and measure the effectiveness of our marketing.

Third Party Websites and Services

Our website may contain links to third party websites or use third party services. First Class Mechanical is not responsible for the privacy practices, security, or content of independently operated third party websites.

We encourage visitors to review the privacy policies of any third party websites or services they use.

Data Security

First Class Mechanical takes reasonable administrative and technical measures to protect personal information from unauthorized access, disclosure, alteration, or misuse.

However, no website, electronic communication, or data transmission method can be guaranteed to be completely secure.

Data Retention

We may retain personal information for as long as reasonably necessary to provide services, maintain business and customer records, fulfill the purposes described in this Privacy Policy, resolve disputes, and comply with applicable legal requirements.

Your Choices

You may contact First Class Mechanical to request that we update or correct personal information you have provided to us.

You may unsubscribe from marketing emails by using the unsubscribe instructions included in those communications.

You may opt out of SMS text messages by replying STOP to a message from First Class Mechanical.

Children’s Privacy

Our website and services are not directed toward children under the age of 13, and First Class Mechanical does not knowingly collect personal information from children under 13 through this website.

Changes to This Privacy Policy

First Class Mechanical may update this Privacy Policy periodically to reflect changes in our practices, services, technology, or legal requirements.

Any changes will be posted on this page with an updated revision date.

Contact First Class Mechanical

If you have questions about this Privacy Policy, our privacy practices, or how your information is handled, please contact First Class Mechanical using the contact information provided on our website.